Every participant, together with staff, volunteers, and parents/guardians, contributes to the success of the programs and services offered by the Town.  In order to provide quality programs and services, the Participant Code of Behaviour has been established.

Participant Code of Behaviour 
  1. Show respect and consideration for staff, LIT’s, volunteers and other participants in the program.
  2. Be cooperative and willing to participate in programs with the understanding that all participants have varying abilities.
  3. Respect the rules and regulations to ensure the safety and well-being of all participants.
  4. Include others in activities when possible.
  5. Play without bullying or teasing others.
  6. Use equipment safely and appropriately.
  7. Use appropriate language.
  8. Adhere to a hands-off expectation by not touching or making physical contact with other participants, staff, LiT’s, and volunteers.
  9. Be willing to learn from previous behaviours and take steps towards improvement.

Additionally, behaviours that include the following are unacceptable and will not be tolerated:

  1. Physical aggression – behaviour causing or threatening physical harm towards others.
  2. Damaging property – deliberate behaviour aimed at destroying, altering, or defacing property and/or public spaces.
  3. Inappropriate language – language that is perceived to be impolite, rude, or offensive. Demeaning racial remarks, jokes or innuendo will not be tolerated. 
  4. Inappropriate social behaviour – any behaviour that aims to use social power over another program participant, LiT, volunteer, or staff to the detriment of the program and/or its participants.

Milton has established methods for positively managing participant behaviour that reinforces High Five’s® Commitment to Children Policy. Staff, parents/guardians and campers will work together to follow the expectations established below.

Code classifications

Code A 

Definition

Participant was provoked or in a situation that causes anxiety.

  • Behaviour was not serious

  • No injury to self, others or property

Action

Parents/Guardians will be notified at the end of the program and a Code A Behaviour – Warning Letter will be provided. In circumstances where the participant is proving disruptive to the program, parents/guardians may be contacted at the time of the incident.

Supervisory Staff will work with the participant and their parent/guardian to determine an agreed upon plan to modify the behaviour. Both the participant and the parents/guardians will need to sign off.

This type of incident carries a point value of one (1). An accumulation of points of any code totalling four (4) may result in removal from the participant from the program.

Inclusion participants – parents/guardians will be notified at end of program.

Code B 

Definition

Participant intended to be aggressive and/or inappropriate.

  • Injury to self, others or property was mild

Action 

Parent/Guardian will be notified at the end of the program and a Code B Behaviour – Warning Letter will be provided. If required, the parent/guardian can be contacted at the time of occurrence.

Supervisory Staff will work with the participant and their parents/guardians to determine an agreed upon plan to modify the behaviour. Both the participant and the parent/guardian will need to sign off. This type of incident carries a point value of two (2). An accumulation of points totalling four (4) may result in the removal of the participant from the program.

Inclusion Participants - Parents/Guardians will be notified at the end of the program. If required, the parent/guardian can be contacted at the time of occurrence. Supervisory Staff will work with the participant and their parent/guardian to determine an agreed upon plan to modify the behaviour. Both the participant and the parent/guardian will need to sign off. This type of incident carries a point value of one (1). An accumulation of points of any code totalling four (4) may result in removal from the participant from the program.

Code C 

Definition

Unprovoked aggression.

  • Incident was very serious
  • Significant injury to self, others or property
  • The individual, staff or other person(s) received medical attention
  • Demeaning racial remarks, jokes or innuendo

Action

Incidents of this nature will result in the participant’s immediate removal from the program. When it is safe to do so, the parent/guardian will be notified to pick up their child. A Code C Behaviour – Removal Letter will be provided.
Inclusion Participants – When the situation has been resolved and it is safe to do so, the parent/guardian must be immediately notified to pick up their child. Code C occurrences will be assessed on an individual basis to determine if removal from program is necessary. Where removal is necessary, a Code C Behaviour – Removal Letter will be provided.

Staff responsibilities 
  • Prior to the start of employment, all staff must complete training in HIGH FIVE® Principles of Healthy Child Development (PHCD).
  • Adhere to the HIGH FIVE® Commitment to Children Policy.
  • Model appropriate behaviour.
  • Plan and supervise the program in a way that supports opportunities for proactive behaviour management to minimize the instances of inappropriate behaviours.
  • Understand and utilize respectful interventions when participants are displaying inappropriate behaviour.
  • Inform supervisor of any inappropriate conduct that does not support a safe and inclusive program environment.
  • Document inappropriate conduct.
  • Promote and reinforce the Participant Code of Behaviour.
  • In circumstances where there are issues/concerns with a participant’s behaviour, open and constant communication with parents/guardians will be maintained.

Parent/guardian responsibilities 
  • Help support and reinforce behaviour expectations:
  • Read all provided communication (e.g. Camp emails).
  • Seek clarification from a staff member if expectations and responsibilities are unclear.
  • Review the Participant Code of Behaviour with participant prior to the start of program.
  • In circumstances where there are issues/concerns with a participant’s behaviour, work with staff and their child to improve behaviour.

Removal of a participant from the program

In the event that a participant is not following the Participant Code of Behaviour, their parent/guardian

will be notified by Supervisory Staff, incident details will be recorded on the Behaviour Tracking Form, and appropriate action taken to rectify the situation.

Further to the classification tables, the following will be observed:

  1. When a code maximum is reached, the participant will be removed from the program for a period of one (1) month.
    • In order to be re-instated into the program, Supervisory Staff will need to evaluate and communicate what a successful return to the program would be
  2. When a second (2nd) occurrence of a code maximum is reached, the participant will be removed from the program for the period of three (3) months.
    • In order to be re-instated into the program, Supervisory Staff will need to evaluate and communicate what a successful return to the program would be
  3. When a third (3rd) occurrence of a code maximum is reached, the participant will be removed from the program for a period of more than three (3) months (as determined by the severity and circumstances of the occurrence).
    • In order to be re-instated into the program, Supervisory Staff will need to evaluate and communicate what a successful return to the program would be
  4. Depending on the severity of the behaviour:
  • Steps may be skipped; and
  • Supervisory Staff will use discretion to determine severity of the punishment (e.g. applicable to the specific program in which it happened or all current registered programs)

All warnings will be stored electronically in a secure designated folder on the shared drive for a maximum of one (1) year.

Should you have questions about our Behaviour management policy, please do not hesitate to speak with a supervisor.